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Technology

Send different Automatic Replies to Slack Messages, based on Keywords

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This tutorial will present you the way to ship completely different automated replies to Slack messages based mostly on key phrases. Slack has a built-in characteristic referred to as “Customise Slack” which lets you create customized automated replies relying on key phrases included in Slack messages. You’ll be able to create completely different auto-replies for a particular key phrase or a gaggle of key phrases. After you create an auto-reply or auto-response on Slack, the Slackbot can routinely ship it to anybody who sends you a message containing the related key phrase.
For instance, let’s say you could have created an auto-reply with key phrase “abc” and customized message “xyz”. Then everytime you obtain a Slack message that incorporates the key phrase “abc”, the Slackbot will ship the message “xyz” routinely. This characteristic is fairly helpful should you obtain widespread messages out of your Slack staff members, purchasers, colleagues, and so on.

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How one can Ship completely different Computerized Replies to Slack Messages based mostly on Key phrases:
To get began, merely open up Slack and login to your account. After that, click on in your staff’s title on the highest left nook.

As quickly as you do this, a drop-down menu will seem on which you will note completely different choices named, Customise Slack, Analytics, Administrations, and so on. Now, to create auto-replies for Slack messages based mostly on key phrases, merely choose the “Customise Slack” choice.

Whenever you do this, a brand new window will open up the place you might want to choose the “Slackbot” tab. After that, you may see two completely different enter fields named, “When Somebody Says” and “Slackbot responds”. You need to use these subject to create auto-replies.

To outline the key phrases for sending auto-replies, you should use the “When somebody says” subject. You’ll be able to enter a single key phrase or a number of key phrases separated by commas. After that, you may outline the auto-reply message utilizing the “Slackbot responds” subject. You’ll be able to enter any customized message for the key phrases. This fashion you may create as many auto-responses as you need with completely different messages for various key phrases or group of key phrases.

When you’re carried out with creating completely different auto-replies, you may go forward and save them. Now, every time somebody sends you a message on Slack that incorporates any of the key phrases you entered, the Slackbot will routinely set off the related auto-reply and ship it to the consumer by way of any channel or direct messages.

Closing Phrases:
So, that is how one can now ship completely different automated replies to Slack messages based mostly on key phrases. The built-in characteristic of Slack makes it easy for you to take action. The very best half is which you can create as many vehicle responses as you need for various key phrase or key phrases.
I hope you want this tutorial.

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